Order Keys

Finding Your Key Code

Your key code may be found in one of several places: key code card, stamped into the key itself, or on a small tag provided with your keys.

For security reasons the Key Code will NEVER be found on the lock or packaging.

The key code will enable you to order spare or replacement keys. ABUS advises all customers to register their key code with the website as soon as you purchase your lock.

For all X-Plus and Plus keys a code card is provided with your lock. X-Plus keys use up to 8 digits, always preceded by an "X". You must include the "X" when registering or ordering keys.

Plus keys have 6 or 7 digits always between the numbers 1 through 6.

Wafer Style keys: utilize a letter followed by a 4-5 digit number key code stamped on the key. You must provide all information in order to identify the correct key blank. For example: NW72 on top row followed by 1234 on the second.

Extra Classe Dimple keys: the code is stamped onto the key, typically the code starts with a "D" or "EC" followed by 4 or 5 digits.

You must provide all information.

Uploading Key or Lock Photos

In the event you are unable to identify the name and model of your lock, ABUS may be able to determine this from specific images.

When possible, please include the entire lock in your photo and additionally the image of the lock body and key.

On some specific locks, the name or type of lock is written on the lock body (see example of the Iven lock where CHAIN is clearly evident on the lock body). Please make ensure important information is clearly legible in your photos.

On other locks, the lock may be identifiable by the Code Card and photo of your lock; please include both images when possible.

Finally, in the cases of combination locks please provide a clear image of the lock body.

When photographing folding locks, please shoot image from front and side.